Returns & Exchanges

At Movo, we stand by the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your gear isn't performing as expected, we are committed to making it right with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packaging and all accessories.

• 3.
  Ship the Device

  Securely pack your electronics to prevent transit damage and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our technicians inspect the returned device, your refund will be processed back to your original payment method within 5-7 business days.